Privacy Policy

Company Policy Statement

At Environ Logistics, we are committed to delivering exceptional service with integrity, professionalism, and accountability. Our policies are designed to protect our clients, our team, and the standards that define our reputation.

We value transparency, clear communication, and mutual respect in every interaction. All business conducted with Environ is subject to our operational guidelines, service agreements, and compliance standards. We reserve the right to refuse service, adjust terms, or take necessary action in cases where safety, legality, or ethical standards are compromised.

Environ maintains strict confidentiality of client information and enforces responsible use of data across all platforms. We expect partners and clients to uphold the same level of professionalism and compliance.

Our promise is reliability. Our priority is protection. Our standard is excellence.

Environ Logistics (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect the following types of personal information when you engage with our services:

  • Name, phone number, and email address

  • Billing and payment information (if applicable)

  • Communication preferences (including SMS consent)

  • Any information voluntarily provided by you (e.g., forms, emails, or phone conversations)

2. How We Use Your Information

We use your personal information strictly to provide and improve our services, including:

  • Scheduling and confirming appointments

  • Responding to inquiries and support requests

  • Processing billing and payments

  • Sending SMS or email notifications you have consented to receive (e.g., reminders, account updates)

  • Complying with legal obligations

We do not share your personal information with third parties for marketing purposes.

3. Information Sharing

We may share your personal information only in the following circumstances:

  • Service providers: Trusted vendors who perform services on our behalf (e.g., billing, IT support), and only to the extent necessary.

  • Legal requirements: When required by law, regulation, or valid legal process.

  • Business operations: In connection with a merger, acquisition, or transfer of assets, subject to confidentiality protections.

We do not sell, rent, or exchange personal information with outside parties for marketing purposes.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. While no method of transmission or storage is 100% secure, we work to ensure your information is handled with care.

5. Your Choices and Rights

You have the right to:

  • Opt out of SMS or email communications at any time

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data, subject to legal or contractual requirements

To exercise these rights, please contact us at:

6. SMS Communications

If you opt in to SMS messaging, your phone number will only be used as described in our SMS Terms & Conditions.

  • Message and data rates may apply.

  • You can opt out at any time by replying “STOP.”

  • For assistance, reply “HELP” or contact us at

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Effective Date.” Continued use of our services after changes indicates your acceptance of the updated policy.

SMS Terms & Conditions

This SMS Terms of Service document outlines the conditions under which Environ Logistics may communicate with customers via text messaging. These terms may be included in our Terms and Conditions or presented as a stand-alone document.

1. SMS Consent Communication

Phone numbers collected during the SMS opt-in process will be used solely for communication with Environ Logistics. We do not share or sell your information to third parties for marketing purposes.

2. Types of SMS Communications

If you have provided consent, you may receive text messages from Environ Logistics related to:

  • Shipment and delivery updates

  • Follow-up service messages

  • Billing notifications

  • Promotions or special offers (if applicable)

Example:
"Hello, this is a reminder that your shipment from Environ Logistics is scheduled to arrive at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency

Message frequency may vary depending on your activity and preferences. For example, you may receive up to 4 SMS messages per week related to shipment tracking, billing, or service updates.

Example:
"Message frequency may vary. You may receive up to 4 SMS messages per week regarding your shipments or account status."

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary for domestic and international messages.

5. Opt-In Method

You may opt in to receive SMS messages from Environ Logistics through one of the following methods:

  • Verbally, during a conversation with a representative

  • By submitting an online form

  • By completing a paper form

(Please select and implement one method based on your business process.)

6. Opt-Out Method

You may opt out of SMS communications at any time by replying “STOP” to any message. You may also contact us directly to request removal from our messaging list.

7. Help & Support

For assistance, reply “HELP” to any SMS message. Alternatively, you can reach our support team at [insert contact link].

Additional Options

If you do not wish to receive SMS messages, simply leave the SMS consent box unchecked on any form where it appears.

Would you like help integrating this into your website or customer onboarding materials? I can also create a short version for mobile opt-in screens.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Environ Logistics
1201 N Watson Rd
888-629-8796